
What is the concierge service?
Our mission is to craft unforgettable experiences that are perfectly tailored to your unique desires. Whether you’re on the hunt for an exclusive last-minute deal, personalised pricing, special touches for celebrations, exhilarating adventure packages with our trusted partners, or a peaceful retreat, our dedicated team is ready to go above and beyond. Let us customise your stay and ensure that you create lasting memories with us.
How Do I Sign Up?
Our concierge service is available exclusively to our newsletter subscribers. By signing up, you will gain access to special offers and promotions, including subscriber-only discounts on every stay, unique monthly pricing for available properties, and support from our dedicated team. We will work with you to provide customised quotes and help you create your perfect stay.

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The team at The Penn Estate went above and beyond to make our stay unforgettable. From the moment we enquired, every detail was handled with care—from recommending local restaurants to arranging local excursions and last-minute requests with ease. Their warmth and in-depth knowledge of the area made us feel truly looked after. It was luxury service with a personal touch, and we can’t wait to return.
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RIchard Taylor