Join Our Team

Main purposes of job 
To deliver properties that are cleaned to the highest of standards across the Penn Estate. This includes Pennsylvania Castle, The Hayloft Café/Bar, The Front Rows and Clifftops. 
This requires consistent delivery of 5 star standards through cleaning; as well as ensuring that properties are always guest-ready by check in time or event start time. 
Many aspects of this role require the job holder to work alone, however there are also tasks that will require team work with a small group. 

Key tasks 
1. Consistently deliver clean and well-maintained accommodation as per the “cleaner worksheet” and within the given timeframe.
2. To re-clean as required by Head Housekeeper/Checkers and be a supportive team member.
3. Follow all Company cleaning processes and procedures as per your training.
4. Use only cleaning materials provided by Company and adhere to COSHH regulations (training is provided).
5. To carry out full checks on all smoke alarms/carbon monoxide alarms and record the result using the “cleaner worksheet”.
6. To ensure all lost/left behind guest property/items are handed in to Head Housekeeper/Deputy Head Housekeeper in office. 
7. Go the extra mile to create a clean, bright, safe and secure environment for guests and colleagues.
8. To ensure the security and safety of all company and personal property.
9. Carry out visual checks and report anything that needs repairing to Head Housekeeper or Deputy Head Housekeeper on duty.
10. Exceed our guests’ expectations and support delivery of year-on-year quality improvement.
11. Communicate effectively to all team members. 
12. Work by example within a high performing team. 
13. To be flexible and work alongside the maintenance team as required. 
14. Support the Housekeeping leadership team and your colleagues.
15. Perform other duties as assigned. 

For general maintenance and support, and a full clean driving licence is essential. The type of work across our estate is varied so the ability to work confidently on your own or as part of a team is essential.
Successful applicants will be flexible with a can-do attitude, be well presented with an eye for detail and good time management. You will be expected to assist in the set up and breakdown of functions, weddings and events and carry out any routine or ad-hoc maintenance within the grounds, accommodation and properties within the estate.
You will join a small hard working team that understands the world of hospitality requires flexibility. Your working week will include weekends and bank holidays with a longer working day during the summer season and shorter during the winter. You will be required to be a regular out of hours emergency contact on a rota basis. 
We offer a great working environment because we know work needs to be enjoyable. The main summer season is very intense, so we encourage staff to take longer holidays during the winter.
Additional training and career progression available. 
If you would like to apply please send your CV and a covering letter to office@thepennestate.co.uk

The Penn Estate Sail-Work programme is designed for sailors training for competitions or a sailing career and are at a stage that they need flexible employment to pursue their goals.

The programme’s priority is to fit employment around training and competing.  We aim to remove the need to regularly persuade your employer to give you time off to prepare and compete.  The team at the Penn Estate understands that the participants priorities will be their sailing career. We will work with you to fit work around sailing. 
As a starting point we will ask you to register with us and set up your availability, based upon your training and competition programme. Then we can create a rota for your work around your sailing commitments.
Our aim is to create a “pool” of competitors with whom we can work together to ensure Estate obligations can be fulfilled.  The Estate Administrator will work with you, matching your availability with opportunities for work. You will be able to agree with other participants if you want to swap “shifts” (subject to the Administrators sign off).  Monthly salaries are paid based on minimum work availability agreed with the participant. 
Participants need to demonstrate that they are on a sailing career path or competition programme.  Work training will be provided.  You can expect to be asked to do a range of work across the Estate which includes cafe, bar, events, maintenance, office work. 
The initial programme is for April to September with the possibility to continue on a full-time basis.

Key Features
1. Participants provide details of training programme and events over the next 6 months so an employment plan can be agreed which fits the participants goals.
2. Participants have weekly minimum working hours. 
3. Scheme participants can work together to swap their hours
4. Committed working hours can be rolled over to the following week to accommodate training changes (subject to scheme administrators’ approval)  
5. Dedicated Estate Admin contact to help with planning.  
6. A variety of Estate wide roles including day and evening working which will be allocated in advance based on your sailing commitments.
7. £500 pa sponsorship for equipment or competition travel after 3 months (not available if committing less than 20 hours per week).